We guarantee your satisfaction!

You have 14 days from the receipt of goods to return your items. Should you request an exchange or refund, all items must be packaged in their original packaging, intact and accompanied by all possible accessories, instructions and documentation and returned to the following address

Prismaflex International
309 route de Lyon, CS 50001
69610 Haute Rivoire

The Buyer is responsible for the direct costs of returning the goods. For more information on exercising your right of withdrawal and refund, please see our Terms of Use which are regularly updated. More information is available in Part 6, Withdrawal.

If you have any questions, you can also contact our Customer Service team on 04 74 70 68 53 or by e-mail using the contact form.